Social Listening Report Number 34: 02 February 2022
- Title
- Social Listening Report Number 34: 02 February 2022
- Type of Report
- Social Listening Report
- Date
- February 2, 2022
- Key Trends In the Report
- The country was still on alert level 1. There was reported vaccine mandate conflict, the CCMA ruled in favour of a company that dismissed an unvaccinated employee, the incident sparked significanr social media debate with most posts opposing the ruling. There was hesitancy and mistrust related to booster shots confusion. There was criticism over the vooma voucher implementations where people viewed these incentives as coercion. High volume call to the help centre for help with downloading vaccine certificates and other problems including wrong QR codes and incorrect personal information. Increased confusion around Omicron variant, vaccine safety and immunity.
- Misinformation by Period
- Vaccine mandate conflict, Booster confusion and mistrust. Misinformation suggesting that natural immunity is superior to vaccination. Theories that pandemic waves are planned and engineered.
- Suggested Recommendations
- Clarify booster eligibility and process, Help people find sites. Provide clear and consistent information about vaccine mandates to address public concerns and misconceptions. Address common issues with downloading vaccine certificates, such as mobile number changes and incorrect information. Counter misinformation about natural immunity versus vaccination with evidence-based information to build public trust.
- Lockdown Level
- 1
- Cumulative Cases
- 3 612 810
- Cumulative Deaths
- 95 463
- Cumulative Hospitalisations
- 498 181
- Cumulative Recoveries
- 3 461 490
- Total number of vaccines administered to date
- 30 171 066
- Geographical Region
- Africa (South Africa)
- Curators of the report
- Brenda Goldblatt
- William Bird
- Charity Bhengu and Peter Benjamin.
- Stakeholders
- National Health Hotline: Reports from the national call centre
- Org: NDOH Covid-19 WhatsApp system
- WHO Africa Infodemic Response Alliance (AIRA)
- UNICEF: digital analysis of content on Google, Twitter, YouTube and Facebook, and digital news
- SA Red Cross: Network of over 2,000 community volunteers reporting misinformation and concerns.
- Real 411 Media Monitoring Africa: a mis- and disinformation reporting and debunking initiative
- COVID Comms: a network of communications specialists that produces information on the pandemic.
- DOH Free State & KZN: Provincial Departments of Health
- Health Systems Trust, Community Constituency Front (CCF),
- Health Enabled
- Centre for Communication Impact, Centre for Analytics & Behavioural Change
- Medical Research Council, National Institute for Communicable Diseases,
- SA Vaccination and Immunisation Centre, HSRC, DG Murray Trust, Right to Care
- Universities of Johannesburg, Cape Town, Free State, Wits, Stellenbosch, Sefako Makgatho
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